What if 99.9 is good enough

If Obviously, So why do we feel like our spiritual life should be different? The Lord our God, the Lord is one. Love the Lord your God with all your heart, with all your soul, with all your mind, and with all your strength. He was directly quoting Deuteronomy 6, but with a twist. The original command says to love God with all your heart, soul, and strength. Jesus added the word mind. Because he was talking to a scribe.

Someone who studied the Law of Moses all day long. A theology geek. Did you ever hear that Check out these statistics and reconsider your thoughts. Regardless, quality and customer service are important. Too many people and companies are nonchalant about it. The American Customer Satisfaction Index tracks customer service in over companies and has been doing since Companies have improved in many areas particularly related to technology enhancements, but customer expectations are higher.

Customers want it all-lower price, higher product quality, and a superior experience. Yet, companies have failed to meet these standards and so the overall impression of customer service has declined.

At the same time, manners and civility have taken a beating in our modern society and so customer interactions have deteriorated as well. Consequently, we all need to remember that customers that are ignored go elsewhere. Customer loyalty is becoming more important than profit. Companies that deliver a better customer experience are more successful. Managers that focus on exemplary service tend to achieve better results.

Employees that have good manners and provide great service are golden and move forward faster in their careers. The bottom-line question is this: how are you doing with your quality service? By the way, do you want to enhance your career by motivating your team to excel?

Or, do you want to enhance your customer service skills so you are one of the best? In addition, check out these customer service books:. To achieve similar results contact us at rick rickconlow. Currently you have JavaScript disabled.

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