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Now I need to figure out how to turn this into a script.. About systems currently have both Cylance and Trend Micro. Have you done any testing to see if this solves your problem? I'm skeptical that it will. Slow logins to external applications is simply NOT something Cylance would have anything to do with, it doesn't add up. Nothing special? Sounds like you manage your security solution yourself Or at least you have some visibility to what's happening on your endpoints when it comes to malware and the likes.

Couldn't get that access with the MSP since it's same dashboard for all their clients.. Not to say this would have been prevented, but sure helps to know what's happening. Had to edit this severally to keep it short and stay on topic: I have another post here but this one was just about figuring out how to remove Cylance without the password, while other things gets figured out. I started looking at the antivirus because I noticed 4 computers that came back after deploying Trendmicro, had Eset, Cylance and trend micro, they were so slow you can't get past the login screen without safemode.

Eset is the AV the MSP sold us when we started with them, then discontinued support for it and switched us to Cylance just over a year ago. Anyways, they helped me remove ESET as well as Cylance on those computers and they were back to normal. The thing is, we haven't had a great relationship with the MSP since we started with them, it's like one step forward three steps back..

And it doesn't help that you get entirely new set of level 1 techs on the phone every couple of months My boss have gradually limited their access to various things because of some major screw-ups, vmware, gsuite, firewalls, some sensitive servers Bringing us to the AV, if I have to work 5am to 3am to get things back to normal because if a hugely wide spread malware issue Granted I got help from their AD expert installing removing one DC and installing the other from scratch, but at this point, doesn't it make more sense to run and manage our own AV solution?

About the slow logins, I expect to have to do more work to get that sorted out between the AD servers and TrendMicro, this issue the users report starting after the recovery from the malware and the only changes since was the AV and the new DC.

We can talk about these other issues in the other post. Confirmed today from 5 users that their computers have been working better since Cylance was removed Cylance Protect left over from crooked MSP. Unable to remove. Hello just a quick update with my installation the setacl does not work access denied nor the reg add.

Did you look at task manager to see what process was utilizing the CPU or memory? Cylance is extremely light weight. In my experience, trend micro really slows down systems especially with any definition updates. Cylance is a much better AV solution than Tren Micro.

If any of the other solutions on this post didn't work for you, I have one more thing you can try. Go into the folder and look for the. Right click on the file and go to Properties, then slick the Security tab. Now it should be asking you to select a user or group. Click the Advanced button. Expand your skills. Get new features first. A subscription to make the most of your time. Try one month free. Was this information helpful? Yes No. Thank you! Any more feedback?

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