Who is responsible for digital switchover

Sorry, comments are closed on this page during a database upgrade. Removing all barriers to communication between diverse cultures. I would like to know if it is possible to receive UK terrestrial Freeview servic. Seeing something different?

What would you like to see? Use the Knowledge base to find answers to your technical problems. That's interesting. I'll give that a try and see how useable it proves to be.

Would I initiate the pairing from the hub manager once the DV shows as active or just do it from the handsets? Yes, quite right. I failed to mention that I do also have a corded phone on standby to be plugged in in case of emergencies. It came in handy just a few weeks ago to check on an elderly relative during a power cut. This will no longer be possible. Bear in mind it is possible some of the facilities available with existing base may not be available with the SH2.

Thanks, I'll give it a go. It would be convenient if it does work okay because the SH2 is in a different room to the base station, so it would save running a cable to it. So DV was activated yesterday. I paired one of my cordless phones to the SH2 and it worked fine, minus all features provided by the base unit like you said, imjolly , most notably the answerphone with call screening essential in my setup.

So that's a no-go and the base unit is now connected directly to the SH2 and all works as before. Issue is, the 'Digital Voice Offer' at bt. Neither of these models come with an answerphone, instead they sync with the answer service and have a hot key for to retrieve your messages. So call screening isn't possible. This will convert analogue signals to digital, allowing you to continue using your Lifeline alarm as normal.

This means that, during the digital telephone switchover, your Lifeline Vi alarm will function exactly as it does now. These alarms use SIM cards to connect to the mobile phone network, so they are not dependent on landline connections. Instead, your telephone provider will contact you when work is about to begin in your area. To reiterate, the ATA will ensure that you do not lose service on your Lifeline alarm during the switchover. The digital telephone switchover will not happen overnight.

BT began work in and are completing the project in phases. However, they have not published a schedule for this work. You can contact them directly to find out when they intend to start work in your area.

If you manage a retirement scheme or home that uses Lifeline equipment, you should start planning for the digital telephone switchover now. Your equipment is very likely to use an analogue connection. Therefore, your service will almost certainly be impacted by the switchover. The easiest way to start getting ready is to call Lifeline24 on Our expert advisors will be happy to help you prepare for the switchover and ensure a seamless transition. We understand that the switchover might be a concerning prospect.

However, our alarm users can rest assured that they will continue to receive a reliable service. Lifeline24 is proud to provide a platinum service, accredited by industry body the TSA. During the switchover and beyond, we will continue to offer the best telecare products on the market. Our priority, as always, is to keep you safe and independent in your home. If you or someone you know could benefit from a Lifeline alarm , be sure to get in touch.

At Lifeline24, we pride ourselves on staying up to date with the latest news and the most competitive deals. You can contact us online , or call Hi Lifeline24, this has been very informative.

Especially as my mother has a lifeline alarm. Thanks a lot. Thank you for your kind comment. Thanks for your comment. It should be possible for you to keep your current telephone number when you make the switch. It does beg the question about the situation in a power cut, the current unit has a battery backup and the PSTN will still work.

That is correct. The alarm will require the broadband to be active in order to work, so this does mean that if the broadband box is turned off the alarm will be also. We have our mobile through broadband as we have no mobile service. What will happen if there a lower cut? No mobile signal any network , and no phone signal. Is there any other option? For example, Virgin are planning to supply battery-powered backup phone lines with 24 hours of standby power and around one hour of talk time.

This will ensure that people can still make emergency calls during a power cut. If you have any further questions, we would advise contacting your telephone provider directly for more information. I had no idea this was going to happen — very informative.

Does this mean you have to stay with the same broadband provider? I regularly switch to keep costs down. You can still switch at will, BT rents all of their lines to other providers and so most will be providing digital lines too. We do ask that if there is ever a change to your phone or broadband provider that you do test your alarm system to confirm the move has not affected the alarm.

Thanks for your question — your concern is understandable. According to Ofcom, the UK communications regulator, customers should have the option to pay for a simple, low-cost broadband connection for phone calls only.

We are moving over to digital phone soon. As my internet is full fibre, so a completely different cable, why will I still be paying for the original copper landline? However, if your internet connection is Fibre to the Cabinet FTTC you will still need the landline cable to carry the signal from the streetside cabinet to your home. Your internet provider will be able to confirm which kind of connection you have.

If you no longer need the landline but you are still paying for it, you should contact the landline provider and instruct them to stop charging you. How will her BT phone line work. Then you will simply plug the telephone into the broadband router instead of the telephone socket.

If you or your sister-in-law have any additional queries, we would advise contacting the telephone provider directly for more information. Your telephone number should stay the same after the switchover unless you move house.

You should still be able to use your current telephone handset to receive calls and dial out. You will just need to plug it into a broadband router instead of the telephone socket in the wall. If you have any more questions about how the switchover will affect your telephone service, we would advise contacting your telephone provider directly.

What happens in the case of power outages. Currently the landline offers a failsafe backup for emergency calls in the absence of an internet connection. I was contacted the other day by my tenant pointing out that she was only able to receive 10 out of the 50 or so channels now available to us through Freeview and the wonderful new age of digital TV. Enough was enough. The starting point for all tenancy issues should always be the tenancy agreement.

Having pored over the tenancy agreement there was no mention of TV, aerials or any other kind of telecom installation. Interestingly; going to the primary legislation contained in section 11 of the Landlord and Tenant Act no mention of TV or telecoms is made there either.

More on this can be found on this Landlord Zone forum thread. This absence of any reference to a landlords responsibility could well be because at the time, TV or telecoms provision was seen as a luxury rather than what now most tenants would consider an essential. It would be an interesting test case to see how the courts would respond to a tenant bringing a case against a landlord who failed to keep their TV aerial in good repair?

The reality is that most tenants view TV and good broadband access as essential. Many; especially younger professional tenants will simply give notice and leave. Upgrading of the aerial. What landlords need to be careful of is rushing out and employing a TV aerial engineer to install an expensive upgrade of their aerials.